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Frequently asked questions

  • What is Mr. Satoshi?

    Mr Satoshi is your one-stop-shop for premium Bitcoin apparel! All our products are made from high quality materials, with designs that actually look good! Created and shipped from local manufacturers in the USA.

  • What payment methods do you accept?

    At Mr. Satoshi, you can checkout with Bitcoin, Bitcoin Lightning, Credit/Debit Card & Apple/Google Pay!

  • What is your refund policy?

    We offer a full 30-day warranty on all items sold. If you are not happy with your item, let us know through our Contact page, and we will organise a refund or exchange for you. Additionally, you can read our full refund policy here.

  • What if my item doesn't fit?

    If your item does not fit, please send us a message through our Contact pageand we will organise an exchange for you.

  • How do I track my order?

    You can track your order via the below link

  • What is your 1.5M Monthly Sats Giveaway?

    Every month we giveaway a total of 1,500,000 Bitcoin Sats to 15 winners! Be sure to complete all entries to maximise your chances of winning each month!

    You can enter 1.5M Monthly Sats Giveaway by clicking on the left side bar on our homepage.

  • How do I get in contact with someone from Mr. Satoshi?

    If you need to speak to a Mr. Satoshi team member, you can do this 3 ways:

    1. Go to our live chat, found on the bottom right corner of every page
    2. Complete our contact form on our Contact page
    3. Email us directly at
  • Why Bitcoin?

    Bitcoin is a decentralized currency created in 2009 by Satoshi Nakamoto, at Mr. Satoshi, we are firm believers that Bitcoin is the future of global currency. With Bitcoin, you are able to send and receive payments fast, cheap, private, and without any centralised control.

  • Who is Satoshi Nakamoto?

    Satoshi Nakamoto is the creator of Bitcoin. 

    In 2009, Satoshi first posted his vision of a decentralized currency. You can learn more about Satoshi here.

  • What are Sats?

    Sats, also known as Satoshis, is the name given to the smallest unit of a Bitcoin. A simple comparison of this is how cents and pennies work for the dollar. The ratio of Satoshis to Bitcoin is 1 Bitcoin = 100 million Satoshis. So, for example: 0.006 Bitcoin = 600,000 Sats.

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